Drive telecoms transformation with ZIRA.
Running a successful digital marketplace—whether C2C, B2C, B2B, or B2B2X—requires a platform that can adapt to diverse partner needs and evolving business models. Yet, many traditional systems struggle to handle the complexities of multi-channel operations, resulting in inefficiencies, strained relationships, and lost opportunities.
To stay competitive, large-scale marketplaces need a modern, scalable backend that simplifies partner management, strengthens customer relationships, and drives operational efficiency.
ZIRA’s Digital Marketplace Solution delivers the tools you need to optimize every stage of your marketplace operations. From lead to cash, it helps you reduce complexity, strengthen partnerships, and maximize the potential of your platform.
Boost your marketplace operations with ZIRA’s BSS platform, enabling faster order fulfillment, empowering customer self-service, and accelerating time to market for new products. Deliver tangible results by optimizing processes and creating more value for your customers and partners.
Enable revenue generation for C2C, B2C, B2B, and B2B2X with credit-based or subscription models that adapt to diverse customer and partner needs.
Showcase marketplace offerings with product catalog-driven CPQ and automated order capture, while resolving issues through omnichannel integrations like chat, social, and email.
Replace monolithic portals with microservices architecture integrated via APIs, delivering flexibility, unified processes, and an enriched customer experience.
Leverage flexible BSS capabilities to manage the entire customer and partner lifecycle. Automate processes, enhance touchpoints, and integrate across your business layers for scalable and efficient marketplace management.
Streamlines complex offerings, manages partner-specific pricing, and links products to agreements for precise billing. Supports self-service order capture, efficient fulfillment, and rapid introduction of new internet speeds, covering the entire product lifecycle to meet evolving market demands.
Accelerates onboarding, simplifies agreement management, and improves case resolution with real-time tracking and integrated processes. Provides a fully digital, personalized experience for fiber partners across B2C, B2B, and B2B2X markets.
Optimizes order capture, orchestration, and fulfillment with aligned catalog data and flexible support for fiber-specific needs. Connects seamlessly with both internal and external systems, enabling workflow-driven processes and simplifying interactions with wholesale partners via channel support APIs.
Facilitates wholesale invoicing based on agreements, integrates smoothly with ERP systems, and manages receivables for effective financial oversight. Offers configurable billing setups, publishes invoice details to partners, and ensures accurate financial reporting and reconciliation.
Discover how to seamlessly offer, manage, and monetize digital services with our all-in-one solution.
Find out more
Lead-to-cash process supporting multiple business models
Dynamic product catalog and efficient order management
Decoupled backend with API integrations for scalability
Product catalog-driven CPQ for accurate order capture
Automated interaction management and cross-channel ticketing
360-degree view of customer information and unified business processes across all lines of business
ZIRA has confirmed itself as trustful vendor and partner showing deep sensibility to our needs with full commitment to our objectives performing always an extra mile in truly “SOA Black Belt” manner.
Middleware Development Department Manager, AVEA
ZIRA has been a trusted partner to Mobily for many years. When faced with the challenge of adapting to a new regulatory landscape, we relied on ZIRA to deliver a robust e-invoicing solution. Their expertise ensured full compliance with ZATCA regulations while transforming our operations by streamlining high-volume (B2C and B2B) transactions, accelerating processes, and reducing costs.
Director, Shared Services & Engineering at Etihad Etisalat, Mobily
In the world of increasingly frequent demands on speed with quality and delivering on time, especially in the Communication industry, we need the trustfully capable and cost-effective solution vendors and I am happy to say that we have ZIRA fulfilling our needs.
IT Manager, NetOne Angola
ZIRA’s solution helps us meet requirements for order management supporting number portability with no single hour of delay. We also felt pleasure and easiness working with ZIRA thoughtful professionals and we intend to continue that way with our full confidence.
Project Manager, Deputy & Enterprise Architect in IT Development, PLUS Communication
Why did we succeed? With top management support, teamwork, and a shared vision, we focused on the customer journey, touchpoints, BSS, and integration, always guided by the end customer.
CEO at Njuškalo
We selected ZIRA to help us transform our IT infrastructure, having seen their track record in delivering similar BSS transformation worldwide.
Chief Technology Officer at Njuškalo
ZIRA has provided Saudi Telecom Company (stc) with a reliable and flexible ZIRA WBRM Interconnect Billing & Settlement software solution that meets our needs. By automating the entire settlement process, we've enhanced efficiency, reduced human dependency, and shortened the settlement cycle and collection time. ZIRA has proven to be a trustworthy partner, fully committed to our objectives. We look forward to continuing this successful partnership.
GM of Wholesale Strategy & Performance at stc
Experience the transformation first-hand with a personalized demo and see how we can enhance your operations, improve customer relationships, and accelerate growth.