Customers expect exceptional services and experiences, and fast. To stand out from the crowd, you need to be the first with new and innovative offers. But a fast-growing and flexible product portfolio means added complexity when it comes to managing and fulfilling orders.
Our Unified Order Management and CPQ automates and optimizes the entire telecom order management process across any channel. Don’t let your service suffer from complex execution. Sell faster, deliver smarter, and exceed customer expectations with ZIRA.
Customers want to place orders using their channel of choice, so they expect seamless navigation and the same high-quality experience and fast service across them all. ZIRA Order Management and CPQ enables easy ordering with one click interactions from any channel.
You need the flexibility to combine complex services and resources into customizable products for your customers’ exact needs. Our Product Catalog-driven Order Management and CPQ allows users to quickly and easily select products, personalize and tailor offers, produce quotes, and initiate orders for delivery.
Diversifying portfolios and service types are resulting in ever more complicated fulfillment processes. ZIRA’s unified solution can automate end-to-end order processing and service fulfillment across business lines, minimize manual steps, and provide complete transparency to greatly decrease the margin of error.
Simplify the entire lead-to-cash process with an agile and flexible solution, complete with every capability you need to ensure the very best customer experience. ZIRA’s unified Order Management and CPQ solution empowers you to improve all aspects of the sales process.
Our modular approach offers a tailored solution with the speed and simplicity of an out-of-the-box product. Apply our modules or deploy our end-to-end Order Management System tuned in to your business needs.
ZIRA’s Unified Order Management System and CPQ modules give you the power to rapidly introduce new wholesale business models and tap into the huge opportunities of the digital services ecosystem. Access a comprehensive range of functionalities to enable data handling and sales support for any service (wholesale, B2B, digital) from any line of business (data/IP, wireline, mobile, voice, messaging, satellite, Cloud, and more).
Simplify order capture and CPQ processes across channels with an automated solution optimized for accuracy and efficiency.
Reduce order management operating costs, improve order quality, and accelerate delivery times with our end-to-end order management process.
Tailor your order management systems to your business’s unique needs. Choose from our range of additional modules.
Provide your sales and support teams with a comprehensive view of each customer’s products (installed base), including:
Decompose customer orders to service orders and streamline orchestration.
A solution tailored to your needs with the ease of out an out-the-of-the-box product. Discover ZIRA modules in depth.
View brochureZIRA Order Management System and CPQ can be fully customized to your needs. Our products and modules can be integrated into any existing IT environment using a wide range of integration patterns and approaches.
Cross-channel order enrichment
Order validation and fallout prevention
Flexible order decomposition
Full order lifecycle management and monitoring
Streamlined CPQ and work order document generation
TM Forum Open API compliant
We selected ZIRA to help us transform our IT infrastructure, having seen their track record in delivering similar BSS transformation worldwide.
Chief Technology Officer at Njuškalo
ZIRA’s solution helps us meet requirements for order management supporting number portability with no single hour of delay. We also felt pleasure and easiness working with ZIRA thoughtful professionals and we intend to continue that way with our full confidence.
Project Manager, Deputy & Enterprise Architect in IT Development, PLUS Communication
ZIRA has provided Saudi Telecom Company (stc) with a reliable and flexible ZIRA WBRM Interconnect Billing & Settlement software solution that meets our needs. By automating the entire settlement process, we've enhanced efficiency, reduced human dependency, and shortened the settlement cycle and collection time. ZIRA has proven to be a trustworthy partner, fully committed to our objectives. We look forward to continuing this successful partnership.
GM of Wholesale Strategy & Performance at stc
ZIRA has been a trusted partner to Mobily for many years. When faced with the challenge of adapting to a new regulatory landscape, we relied on ZIRA to deliver a robust e-invoicing solution. Their expertise ensured full compliance with ZATCA regulations while transforming our operations by streamlining high-volume (B2C and B2B) transactions, accelerating processes, and reducing costs.
Director, Shared Services & Engineering at Etihad Etisalat, Mobily
Why did we succeed? With top management support, teamwork, and a shared vision, we focused on the customer journey, touchpoints, BSS, and integration, always guided by the end customer.
CEO at Njuškalo
ZIRA has confirmed itself as trustful vendor and partner showing deep sensibility to our needs with full commitment to our objectives performing always an extra mile in truly “SOA Black Belt” manner.
Middleware Development Department Manager, AVEA
In the world of increasingly frequent demands on speed with quality and delivering on time, especially in the Communication industry, we need the trustfully capable and cost-effective solution vendors and I am happy to say that we have ZIRA fulfilling our needs.
IT Manager, NetOne Angola
Take your business to the next level with ZIRA Order Management and CPQ.
