Partner with ZIRA to transform your telecom operations with customized solutions that foster efficiency, innovation, and market leadership.
ZIRA and stc established a multi-year partnership to drive digital transformation and enable a B2B2X ecosystem, offering local and international partners a platform with digitized business processes and exposed portal capabilities.
ZIRA supported Virgin Media Ireland’s wholesale operations and FTTH business model by implementing its Wholesale BSS-in-a-Box for Fiber solution, streamlining processes, workflows, and catalog data models for managing their new wholesale fiber network.
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In partnership with ZIRA, Telecom Italia transformed its wholesale operations by integrating an enhanced billing suite, automated penalty management, and streamlined dispute resolution, resulting in zero-touch operations and improved collaboration with partners.
Tawal chose ZIRA for its specialized TowerCo BSS, designed specifically for tower companies and tailored to their unique business models. The implementation provided Tawal with the flexibility to fully monetize their business models, streamlining operations and boosting profitability.
Njuškalo partnered with ZIRA to optimize the business logic of their digital marketplace, delivering lead-to-cash capabilities, workflow optimization, and a 360-degree customer view.
ZIRA’s Fraud Management System, integrated with ZIRA SOM, streamlined order handling and provided a unified view of customer activities in Turk Telekom, enhancing operational efficiency and customer insights.
Magenta Telekom, an Austrian telecom provider, partnered with ZIRA to overhaul their Product Catalog, providing their operations and marketing teams with the tools to design and manage complex product offerings, enhancing their product management processes.
T-Hrvatski Telecom selected ZIRA to enhance their product management capabilities, enabling them to create complex product bundles that offer a competitive edge in the market and improve customer satisfaction. The integration also strengthened their BSS with billing capabilities.
ZIRA modernized Open Fiber’s legacy systems, enabling faster time-to-market (TTM) through a fully configurable product rollout and price definition process.
ZIRA empowered A1 to meet evolving market demands by introducing convergent services and removing barriers to increased responsiveness, accelerating time to market and supporting proactive market adaptation.
ZIRA replaced Mobily’s legacy systems, enhancing their wholesale operations and providing comprehensive support for sales, marketing, billing, finance, and interconnect business processes.
Through collaboration with ZIRA, Sunrise overcame legacy challenges, accelerating service launches and reducing time to market. The partnership minimized reliance on outdated systems, boosting agility and efficiency while ensuring a seamless transformation.
ZIRA partnered with BH Telecom to enhance their BSS layer by implementing Unified Order Management, a Product Catalogue, Common Customer Manager, and Omni-Channel Support. This transformation enabled real-time billing, charging, and rating for both post-paid and prepaid users, adhering to TM Forum standards.
ZIRA worked with Liberty Global to refine their sales, product, and ordering strategies, ensuring alignment with industry standards and streamlining processes for greater operational efficiency.
Why did we succeed? With top management support, teamwork, and a shared vision, we focused on the customer journey, touchpoints, BSS, and integration, always guided by the end customer.
CEO at Njuškalo
ZIRA’s solution helps us meet requirements for order management supporting number portability with no single hour of delay. We also felt pleasure and easiness working with ZIRA thoughtful professionals and we intend to continue that way with our full confidence.
Project Manager, Deputy & Enterprise Architect in IT Development, PLUS Communication
ZIRA has provided Saudi Telecom Company (stc) with a reliable and flexible ZIRA WBRM Interconnect Billing & Settlement software solution that meets our needs. By automating the entire settlement process, we've enhanced efficiency, reduced human dependency, and shortened the settlement cycle and collection time. ZIRA has proven to be a trustworthy partner, fully committed to our objectives. We look forward to continuing this successful partnership.
GM of Wholesale Strategy & Performance at stc
We selected ZIRA to help us transform our IT infrastructure, having seen their track record in delivering similar BSS transformation worldwide.
Chief Technology Officer at Njuškalo
ZIRA has confirmed itself as trustful vendor and partner showing deep sensibility to our needs with full commitment to our objectives performing always an extra mile in truly “SOA Black Belt” manner.
Middleware Development Department Manager, AVEA
ZIRA has been a trusted partner to Mobily for many years. When faced with the challenge of adapting to a new regulatory landscape, we relied on ZIRA to deliver a robust e-invoicing solution. Their expertise ensured full compliance with ZATCA regulations while transforming our operations by streamlining high-volume (B2C and B2B) transactions, accelerating processes, and reducing costs.
Director, Shared Services & Engineering at Etihad Etisalat, Mobily
In the world of increasingly frequent demands on speed with quality and delivering on time, especially in the Communication industry, we need the trustfully capable and cost-effective solution vendors and I am happy to say that we have ZIRA fulfilling our needs.
IT Manager, NetOne Angola
ZIRA partners with ENG (Engineering Ingegneria Informatica), one of Italy's leading system integrators, to deliver Revenue Management solutions for telecom operators, including TIM and Open Fiber. Combining ZIRA's telecom software with ENG's expertise enables successful digital transformation and innovation.
ZIRA's strategic partnership with Infosys expands global delivery capabilities and strengthens support for customers worldwide. By combining expertise and resources, the partnership enables efficient execution and high-quality implementation of ZIRA's telecom software solutions at scale.
ZIRA partners with S4 Digital to enhance global delivery of its BSS solutions. Combining ZIRA's telecom expertise with S4 Digital's agile delivery capabilities enables faster implementation, scalable execution, and high-quality service for customers worldwide.
ZIRA partners with GDi Group to integrate OSS and BSS solutions for communications service providers. Combining GDi Ensemble OSS with ZIRA's Lead-to-Cash BSS Suite enables streamlined operations, faster service delivery, and enhanced customer experiences.
Oracle has been ZIRA's technology partner since 1997, providing access to leading enterprise technologies, expertise, and resources. Backed by our ‘SOA Black Belt’ experts ZIRA leverages Oracle technology to enhance its telecom solutions and stay at the forefront of enterprise innovation.
A TM Forum member since 2006, ZIRA builds solutions aligned with industry best practices, Open APIs, and Open Digital Architecture (ODA), helping communications service providers accelerate innovation, improve interoperability, and deliver future-ready digital services.
ZIRA Group is a member of the Global Leaders’ Forum (GLF), connecting with global telecom executives to support industry collaboration, innovation, and the evolution of the digital ecosystem.
As an official industry benefactor and active participant in the Global Solutions Council (GSC), ZIRA contributes its telecom software expertise to support the evolution of international settlement, billing, and risk management practices, while collaborating with global industry leaders.
As a member of FTTH Council Europe, ZIRA collaborates with leading fiber broadband organizations to support full-fiber deployment, digital infrastructure development, and the future of connectivity.
As a co-founder of BIT Alliance, ZIRA supports the growth of the IT industry in Bosnia and Herzegovina. Together with leading technology companies, the Alliance promotes digital transformation, talent development, and stronger global competitiveness.
ZIRA is a proud member of the American Chamber of Commerce in Bosnia and Herzegovina (AmCham BiH), supporting initiatives that foster innovation, economic growth, and stronger collaboration between local and international businesses.
As a member of the Global Revenue Assurance Professional Association (GRAPA), ZIRA aligns its Risk Management solutions with global standards and best practices, helping communications service providers strengthen revenue protection and operational controls.
